Frequently Asked Questions

We accept many major debit cards if you do not have a credit card. Rest assured that our website is Norton Verified, providing a secure payment process for the low shipping and processing fee associated with our FREE Jewelry offer.

To ensure that your order has been processed, you should complete the order process, reach the confirmation page, and receive an order number, customer number, and an order confirmation email. If you haven't received these, please visit our website at and complete your order by choosing the jewelry piece you want and following all the required steps until you see the confirmation page indicating that your order went through. Your FREE jewelry piece is waiting to be claimed.

Our FREE Jewelry Offer is designed to introduce new customers to our exciting Nikola Valenti Inspired Collection. You'll receive your first jewelry piece absolutely FREE as our way of welcoming you. Additionally, you'll receive two more jewelry pieces to evaluate as part of our risk-free, no-obligation, twenty-five day trial. If you choose to keep these pieces after the trial period, they are available for only $24.99 each, offering significant savings of up to 80% off store prices. We sell directly to you, allowing us to pass on the savings. Every seven weeks, you'll receive two new curated pieces for evaluation at a cost of only $5.96 for shipping and processing. There are no obligations, risks, or minimum purchase requirements. Every shipment will have a value of upwards of $198.

Unfortunately, our introductory free offer is limited to one free item per customer/household. However, as part of the Nikola Valenti program, you will have the opportunity to evaluate other exquisite pieces from our Nikola Valenti Inspired Collection.

Your privacy is important to us. Our Privacy Policy, accessible via the link at the bottom of each page on our website, explains our commitment to protecting your information. We never sell or share any of the information you provide us. You can shop with confidence knowing that your privacy is safeguarded.

At this time, we do not provide pre-paid return labels as vast majority of our customers choose to keep the jewelry pieces. However, we offer the convenience of returning the items via a shipping courier of your choice. Please ensure that you use the address provided in your return authorization email for efficient handling of your jewelry pieces. We recommend using a trackable method to monitor the return shipment.

You can track the movement of your package by visiting our website at and entering your email address. Please allow 1-2 business days for the information to be updated. The package will be delivered in a black envelope that should fit right inside your mailbox.

These are just a few of the commonly asked questions we receive. If you have any further inquiries, please don't hesitate to contact our customer support team using our Contact Form. We are here to assist you!
Shopper Approved

THANK YOU SO SO MUCH!!! Your jewelry is absolutely beautiful!

Karie R from Alton, United States

Shopper Approved

Your jewelry is what inspired me to walk down the aisle wearing a piece of your jewelry. Not only was I the talk of the day but so many people complemented me on it.

LaDonna H from Detroit, United States

Shopper Approved

This company is amazing.

Brett T from Corning, United States

Shopper Approved

I am wearing your white gold sapphire tear drop necklace and it is great for business casual attire. Stunning. Thank you Nikola Valenti.

Samantha S from Bakersfield, United States

Shopper Approved

I absolutely love this piece of jewelry.

Ann K from Gasport, United States

Shopper Approved

That's one of the most beautiful necklaces I ever seen.

Wayne R from Greenville, United States

Shopper Approved

Thank You for the beautiful necklace. Easy to use and simple instructions.

Carrie J from Gladstone, United States

Shopper Approved

Wonderful site. I will recommend it to all my friends!

Celene T from Clayton, United States

Shopper Approved

The pieces are so beautiful. The price can't be beat!

Debbie G from New Fairfield, United States

Shopper Approved

I love Nikola Valenti!

Bree L from Springfield, United States

Shopper Approved

It is just BEAUTIFUL! Can't wait for the new collection.

Ann S from Jacksonville, United States

Shopper Approved

I like the personal touch you give each of your customers.

Christine L from Ogden, United States

Shopper Approved

This was the best so far. LOVE IT!!!

Shannon C from Frederick, United States

Shopper Approved

I loved the bracelet I received and I didn't have to wait very long.

Rityavong N from Levittown, United States

Shopper Approved

The Austrian blue jewel necklace is awesome. I love the waterdrop stud earrings.

Samantha F from Pulaski, United States

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